What you will do
● Develop and maintain broad knowledge of a company’s business andtechnology requirements and needs.
● Develop and maintain system plans including operational requirements,budget requirements and schedules.
● Modify, develop, or create new models/systems for robust MIS reporting
● Develop and implement MIS policies to ensure data accuracy and security.
● Develop and implement standardized MIS procedures across all businessapplications.
● Develop process improvements for increased efficiency and costeffectiveness.
● Data Analysis, preparing the ad-hoc reports and submitting on time tothe Management and Operation Leadership stakeholders with respect toproductivity and for decision making.
● Data management and analysis of Productivity for Management decisions.
● Plan and manage software and hardware installations.
● Perform periodic maintenance and servicing of MIS systems to improveoperational efficiency.
● Monitor MIS performance regularly to avoid unplanned outages and downtimes.
● Provide customer support for OS issues, network problems and softwareinstallations, etc.
● Conduct training on MIS activities to increase staff expertise.
● Supervise and motivate MIS team to work collectively and efficiently.
● Coordinate with the MIS team to ensure that technology, infrastructure andoperational requirements are met.
● Recommend and implement new technology solutions to improveproductivity.
What you will need
● 6 + years of total experience, with minimum of 4 years hands on experience inoperations in supervisory roles, with experience and exposure to reporting toleadership level audiences.
● MBA or equivalent from recognized institutes. Certifications or qualificationsrelated to operations are an added advantage
● Good understanding of MS office, strong analytical reasoning, datainterpretation, problem-solving abilities, and attention to detail. Ownership anddrive to deliver the critical operational dashboards
● Knowledge of MS Office with intermediate to advanced skills in MSPowerPoint, MS Excel, MS Access and MS Word is a must
● Excellent verbal and written communication skills, that reflect logical thinkingand consultative approach
● Understanding of operations in a professional services firm – reporting,operations, analysis and communications
● Excellent program management skills, adept in probing skills to understandbusiness needs and goals, challenges the status quo and providealternatives
● Ability to focus on the end goal and quickly adapt to changing businesspriorities
● A leader who thinks creatively and strategically, and is adept with dataanalytical and visual skills
● Requires leadership qualities to mentor junior members of the team.
● Willing to work from the office in Bellandur, Bangalore
● Comfortable with 6 Working Days